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Warranty Policy

-Our traditional analog and automatic watches are covered by a 6-month Machine warranty from the date of purchase.

 

-We do not offer a warranty for any products other than traditional analog and automatic watches. We do not offer a warranty for smartwatches and electronic gadgets.

 

 

-Duration:

Our traditional watches are covered by a 6-month Machine warranty from the date of purchase.

 

-Coverage:

This warranty covers defects in the watch's machine (movement) and craftsmanship.

 

-Conditions:

Valid only for watches purchased directly from our website.

Proof of purchase is required for all warranty claims.

 

-Claim Process:

Contact our customer service team at Arghub2017@gmail.com within the warranty period.

Provide proof of purchase and a detailed description of the machine-related issue.

Our team will guide you through the necessary steps for resolution.

 

-Resolution:

If the watch's machine is found to be defective, we will, at our discretion, repair or replace the watch.

 

-Exclusions:

This warranty does not cover damage resulting from accidents, misuse, unauthorized modifications, water-related damage,color changes, or wear and tear.

 

-Waterproof Warranty:

We do not provide a warranty for the waterproof features of our watches. We not give water warranty in any product.

 

-Shipping and Costs:

Customers are responsible for shipping costs associated with returning the product. We will cover the cost of shipping for the replacement or repaired watch.

 

-Documentation:

Retain your proof of purchase for warranty claims. Additional documentation may be required based on the nature of the claim.

 

-Note:-We do not offer a warranty for smartwatches and electronic gadgets.

 

-Contact Information:

For warranty inquiries, contact our customer service team at Walkwayofficials@gmail.com or WhatsApp+91- 8401823983